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PragICTS provides comprehensive services pertaining automation from design,
implementation, management, support and consulting. The scope for automation includes

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Network Automation

Automation services can also extend to networking tasks, including the configuration and management of network devices, routing, and security policies.


Monitoring and Alerting Automation

Automated systems can monitor IT infrastructure for performance, security, and other metrics. When predefined thresholds are breached, automated alerts can be triggered to notify administrators or take corrective actions.


Backup and Recovery Automation

Automating backup processes and creating automated recovery procedures can help safeguard data and minimize downtime in the event of system failures or disasters.


Virtualization and Cloud Automation

Data storage refers to methods and technologies that capture and retain digital information.

IT automation often extends to virtualized environments and cloud platforms. Automation tools can provision, manage, and scale virtual machines and cloud resources based on demand.


Workflow Automation

Automating workflows involves creating a series of tasks that can be executed without manual intervention. This can include tasks such as system provisioning, software deployment, and configuration management.


Scripting and Coding

Automation often involves scripting or coding to create custom solutions tailored to specific needs. Common scripting languages for automation include PowerShell, Python, and Bash.


Configuration Management

Automation services often include tools for managing and maintaining consistent configurations across multiple systems. This ensures that systems are set up and maintained in a standardized and efficient manner.


Patch Management

Automating the process of applying patches and updates helps ensure that systems are up-to-date and secure. This includes both operating system and software application patches.


Identity and Access Management (IAM)

Automating user provisioning, de-provisioning, and access management helps maintain security and compliance by ensuring that users have the right level of access and permissions.


Chatbots and IT Service Management (ITSM)

Automation in ITSM involves the use of chatbots and other AI-driven tools to handle routine IT service requests, incident resolution, and user support.


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